When Ian Rosen decided to return to the family business in 2018, Harry Rosen Inc., Canada’s leading luxury men's clothing retailer, was only doing 2-4 percent of their business online. In the months before COVID-19 hit, Rosen and his team were creating a thoughtful plan on how to stay relevant in the e-commerce space. When stay-at-home orders shuttered all of Harry Rosen’s retail stores, the launch of their digital platform became trial-by-fire.
How did Harry Rosen Inc. stay relevant to the changing marketplace and to the founder’s family? How did the founder’s legacy become a steadfast value of a successful company? Listen to the grandson of the founder, Ian Rosen share his leadership story as he reflects on what changes and what stays the same over the generations in business.
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